Conflict Management

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A conflict is said to occur when two or more opinions, perceptions and values seem contradictory in nature and have neither been agreed to nor aligned. This maybe,

Within the self when one does not live according to their values.

When one's perceptions and values are threatened.

There is discomfort due to a fear caused by the unknown

There is dissatisfaction because of lack of fulfillment.

Conflict is a part and parcel of life, as well as of the working space, and this does have a positive value, as maximum can be derived from values, perception and opinions that are contradictory. However, in order to derive positives from such a situation, then conflict management is required.

Here are certain actions and structures that can help in managing conflicts that occur at the workplace...

The job descriptions need to be reviewed from time to time, wherein even employee inputs are taken into consideration.

Cordial relations amongst subordinate should be encouraged to make the working environment comfortable and curtail the probability of serious conflict issues.

There should be training programs organized and conducted, at regular intervals.

There should management meetings organized regularly.